Letter From the CEO
Dear Valued Customer,
At Zippy Shell and 1-800-PACK-RAT, our team members share a common purpose to “be the best part of your customer’s day.” This enduring purpose guides us as we all face the difficult challenge of responding to the coronavirus (COVID-19), which the World Health Organization declared a pandemic in March.
Please know that we are vigilantly monitoring the COVID-19 situation around the clock and have precautions in place to ensure a healthy and clean working environment.
We have already implemented numerous policies to help keep our employees safe so we can continue forward with uninterrupted service and reduce potential transmission. These include allowing non-essential employees to work from home, supplying all locations nationwide with sanitizer, gloves, and other precautionary materials, providing all employees continuous reminders of proper hygiene, and sanitizing the doors and handles on all of our containers before we deliver them to a customer.
As of right now, we are operating as usual. Should local or federal regulations affect our ability to service our customers, we will reach out to you directly and will keep our website updated.
Wherever your move takes you, we are waiting with open doors and open hearts to serve you.
Chief Executive Officer
Zippy Shell is committed to your safety, here are the ways we are keeping you safe during the COVID-19 pandemic.
- Zippy Shell is sending contracts via email to help limit contact and maintain more socially distanced interactions at delivery.
- Masks, gloves, and disinfectant are required and readily available at all corporately owned facilities.
- Doors and container handles are required to be disinfected before delivery at all corporately owned facilities.
- When applicable, customers may also request to have no interaction with the labor crews. Customer is still required to be available onsite when labor crews are there in case of additional services required and for liability reasons.
- Zippy Shell has notified and recommended our franchise and partner facilities follow the same safety protocols.
Zippy Shell makes moving and storage safe with contact-free process, learn more about how we are keeping you safe by watching the video below!