FAQ

How do I request a Zippy Shell mobile self storage unit?

Requesting a Zippy Shell mobile self storage unit is easy. Just visit www.zippyshell.com or call (888) 947-7974 to obtain a quote. You will be asked for your zip code and the length of time you expect to need your belongings stored.

How long do I have to pack my Zippy Shell mobile self storage unit once it's delivered?

At the time of booking you will be asked when you would like the Zippy Shell mobile self storage unit picked up. Typically a Zippy Shell mobile self storage unit is provided for 2 days. In many cases homeowners spend only a few hours loading their goods. If you need more than 2 days you should let the customer service representative know in advance.

How do I get my stored goods returned or delivered to my new home?

Simply call (888) 947-7974 or your local Zippy Shell representative and provide your name and customer number. Arrangements will then be made for the Zippy Shell mobile self storage unit to be returned.

How long can I have my goods stored for?

Your goods are stored at our secure warehouse for as long as you want. The loading of the Zippy Shell mobile self storage unit is a maximum of two days at your location and then your goods are transported to a Zippy Shell secure warehouse. The core of the Zippy Shell business is mobile self storage, so it's easy to have your belongings stored for as long as you need.

Do I have to be selling my home to use a Zippy Shell mobile self storage unit?

No. The core of the Zippy Shell business is mobile self storage, so whether you are selling a home or not, you can have a Zippy Shell storage facility hold your belongings for storage.

How can the Zippy Shell business help me to sell my home?

Decluttering and staging is proven to help a home sell faster. All good real estate agents should be recommending this for you. Use a Zippy Shell mobile self storage unit to remove extraneous items from your home. Decluttered and staged homes yield higher offers, present better in MLS photos, drawing more prospective buyers, and have been known to sway final decisions. With a Zippy Shell mobile self storage unit, you can present your home in its best form to prospective buyers. You should ask your local Zippy Shell representative for a list of real estate professionals that support this kind of service.

Do I have to go through a real estate agent to use a Zippy Shell mobile self storage unit?

No. You can also go through your local Zippy Shell operator to book a Zippy Shell, mobile self storage unit or you can go to Zippy Shell directly by visiting www.zippyshell.com or calling (888) 947-7974

What is required to become a Zippy Shell franchisee?

To become a Zippy Shell franchisee, call (888) 947-7974or email opportunities@zippyshell.com

Can a Zippy Shell operator help me move my goods out of the area?

Within the local Zippy Shell service area, your stored goods can be returned to any location you request by the Zippy Shell mobile self storage unit. The Zippy Shell model does not currently offer long distance moves, but check with your local Zippy Shell operator to see if they can offer you any recommendations or assistance.

Can I get access to my contents at any time?

Yes. To get access to your content, call your Zippy Shell representative to have your shell delivered to you. Then, when you’re ready the local Zippy Shell representative can retrieve and restore your belongings. In some local Zippy Shell service areas you may access your goods at the self-storage warehouse. You should contact your local Zippy Shell representative for details.

Can I have my Zippy Shell mobile self storage unit redelivered to me to pack more items in it?

Yes. To get access to your content, call your local Zippy Shell provider to have your shell delivered to you. Then, at your leisure, add any contents you’d like before having your Zippy Shell representative retrieve and restore your belongings.

Is there a limit of what can be moved in my Zippy Shell mobile self storage unit?

A Zippy Shell mobile self storage unit is designed for household goods or light commercial goods, and is large enough to fit a 2-3 bedroom apartment. The Zippy Shell mobile self storage unit can hold over 5,500 lbs of stored goods and measures approximately 7 x 7 x 15. You cannot store dangerous or flammable goods in the Zippy Shell mobile self storage unit and you should read your storage contract to understand what you can and cant store.

Can I order boxes and other packing materials from Zippy Shell USA, LLC or my local Zippy Shell representative?

Yes. Zippy Shell representatives can make available to you all the necessary items you will need to pack your goods, including boxes, tape, and protective wrapping items. Talk to your local Zippy Shell representative at the time of booking and they can help you with arrangements.

Does my local Zippy Shell representative offer packing services?

We understand that there are often time constraints. Because of this, your local Zippy Shell provider will provide professional packing services for an additional fee. You should talk to your local Zippy Shell representative for more details.

Are Zippy Shell operators full service moving companies?

No, the Zippy Shell business is a mobile self storage solution. Your local Zippy Shell operator may provide a DIY (Do It Yourself) moving service, or they can always refer you to a professional full service moving company.